Data & GDPR

Delete a customer or my account

Deleting a customer (card removed from the Wallet) or the whole account (cards, customers, subscription); retention periods.

Delete a customer

In My customers, open the record then "Delete". Their card is removed from the Wallet and their balance (stamps, points, rewards) erased. This deletion is irreversible. The customer can also remove the card from their Wallet themselves.

Delete my account

Settings → Account management → "Delete my account", then type DELETE. The subscription is cancelled, and all your cards, your customers and your data are permanently deleted.

Retention

Goodly does not delete any business or customer account automatically. Technical logs are purged after 12 months, the employee activity log after 90 days, sales received from the till after 24 months. Data is hosted in the European Union. Details in the privacy policy.