Common problems

Write to Goodly

One single address, contact@goodly.be: mention your business name and the screen concerned for a quick reply.

Write to contact@goodly.be and mention:

  • your business name (the one in the dashboard);
  • the screen concerned (Stamp, My cards, Push campaigns…) and what you are trying to do;
  • if possible, the customer's name or the card concerned, and the time of the problem.

In the dashboard, the "Write to Goodly" link under each screen's help prepares this e-mail for you. The AI assistants on the website and in the dashboard answer from this help centre; when they do not know, they refer you to this address.

To discover Goodly before getting started, book a 15-minute demo. The status of the services (Apple Wallet, Google Wallet, e-mails, website) is published on the Status page.