Customers & campaigns

Find a customer, correct their balance, give free stamps

Search by name, e-mail or code; balance correction with a reason; free stamps in bulk; adding an e-mail; deletion.

My customers lists all installed cards. Search for a name, an e-mail address or a customer code, or filter by segment (see Understanding segments).

Correct a balance

Open the customer's record, then "Correct balance": enter the new balance and a reason. Goodly records the difference as a correction movement (nothing is erased) and updates the Wallet card. This is how to carry over the balance of an old paper card.

Give free stamps in bulk

Tick several customers, then "Offer a stamp". Stamps given remotely are excluded from your visit statistics.

Add an e-mail address

From the record, add or edit the e-mail address of a customer who had not provided one, so they receive your e-mails if they consent.

Delete a customer

Deletion removes the card from the Wallet and erases the balance. It is irreversible: see Delete a customer or my account.