Open Stamp. Three ways to find the customer:
- they give you their 4-digit code (shown on their card);
- you scan the QR code on their card with the camera;
- you search by name or e-mail (2 characters minimum).
Check the name and the quantity, then confirm. On a points card, enter the exact number of points (10,000 maximum per operation). The balance updates on the customer's card within a second.
If the same card has just been stamped, Goodly asks for confirmation to avoid a double stamp. Visits are counted once per calendar day in your statistics, whatever the number of stamps.
Undo a stamp added by mistake
Right after adding it, the "Undo this visit" button removes the last movement from the card. From the dashboard, you can undo any of your stamps from the last 24 hours; an employee in till mode can only undo their own stamp, within 10 minutes. Only the last movement on a card can be undone, never a stamp followed by a reward.